Providing great quality customer service is almost a prerequisite to business growth or even survival. Logic dictates that poor customer service will result is dissatisfied customers, who will transfer their business to a competitor if the opportunity arises. That's why we understand that customer service is pivotal in the success of a business.

And we also understand that we are not just talking about answering the phone in a call centre or replying to a written complaint. Customer service is now all encompassing - Live Chat, social media channels, emails, Skype. The range of communication options for a business with their customers is bigger than ever before, and we understand getting it right is more important than ever before, because getting it wrong can result in instant brand damage and customer loss.

We have successfully undertaken a number of high level customer service assignments including:

  • Director of Customer Services
  • Head of Customer Operations
  • Senior Customer Services Manager
  • Head of UK Operations

    Alison Ryan

    Alison has 15 years’ experience in the recruitment and headhunting market has enabled her to gain a thorough understanding of a vast range of market sectors as well as successfully delivering new business across all business sizes.


    James Parr

    James has been working in the recruitment industry for over 10 years, delivering to a huge mix of companies, from start-up through to multi-nationals. James specialises in hard-to-fill roles, mainly focusing on technology, IT, marketing/comms and professional services.

LATEST Customer Service Headhunters OPPORTUNITIES

Head of Mergers and Acquisitions Integration United Kingdom £80,000 to £100,000 VIEW JOB
Head of Customer Experience United Kingdom £50,000 to £80,000 VIEW JOB
Service Manager - Telco Reading £50,000 to £70,000 VIEW JOB
Head of Customer Service Maidenhead £50,000 to £60,000 VIEW JOB
Customer Success Manager Croydon £45k Basic + Package / Benefits VIEW JOB



"I have no hesitation in recommending Elliot Marsh as an expert recruiter that identifies the best staff"

"It is very refreshing that we can rely on a specialist sector recruiter to identify the right people suitable to help our business grow."

"Having worked with Elliot Marsh for in excess of 5 years I have found them to be a consistent, highly committed, professional and motivated recruitment company."

"We were delighted with the whole process and we felt comfortable in the knowledge we were appointing from the very best available talent. We will certainly be using Elliot Marsh Ltd in the future."